Legal · lufick.co
Privacy Policy
At Lufick, transparency is part of who we are. This Privacy Policy explains how we collect, use, and protect your personal information when you visit lufick.co or place an order with us. We believe trust isn't built through silence — so we'll keep this honest and clear.
Who We Are
Lufick is a clothing brand based in Egypt, operating through lufick.co. We are the data controller for any personal information you share with us.
For any privacy-related questions, reach us at: contact@lufick.co
What We Collect
We only collect what we need — nothing more:
- Account information — Name, email address, and encrypted password
- Order information — Shipping address, phone number, and delivery details
- Payment information — Processed entirely through secure payment gateways — we never store your card details
- Browsing data — Cookies, pages visited, device type, and browser information
- Your preferences — Sizes, wishlist items, and browsing history on our site
Why We Use Your Data
Every piece of information we collect has a clear purpose:
- To process and fulfill your orders
- To communicate with you about your order or any important updates
- To improve your browsing experience and product recommendations
- To send you offers and content — only if you've opted in
- To keep the website secure and prevent fraud
Who We Share Your Data With
We only share your information with those who help us serve you:
- Shipping and delivery companies to get your order to you
- Secure payment gateways (such as Stripe or Paymob)
- Shopify, which powers our store
- Analytics tools like Google Analytics — to understand how we can improve your experience
All our partners are bound by strict data protection agreements.
Cookies
We use cookies for practical reasons, not surveillance:
- Essential cookies — To keep your cart and login session running
- Performance cookies — To understand how visitors interact with the site
- Preference cookies — To remember your settings and choices
- Marketing cookies — Only if you've given consent — and you can withdraw that consent at any time
You can manage or disable cookies through your browser settings at any time.
Your Rights
You are always in control of your data:
- The right to access the personal data we hold about you
- The right to correct any inaccurate information
- The right to request deletion of your account and personal data
- The right to unsubscribe from marketing communications at any time
- The right to restrict how we use your information
To exercise any of these rights, contact us at contact@lufick.co and we'll respond within 7 business days.
Data Security
We take the protection of your data seriously. All connections on lufick.co are SSL-encrypted, and we follow high-standard security protocols to keep your information safe. In the unlikely event of a breach, we will notify you immediately and take all necessary steps.
Minors
Our services are intended for individuals aged 16 and above. We do not knowingly collect data from anyone under 16. If we become aware that we have done so, we will delete that information immediately.
Updates to This Policy
We may update this policy from time to time to reflect changes in our services or applicable laws. We will notify you of any significant changes via email or a clear notice on the website. The date of the most recent update is always visible at the top of this page.
Contact Us
Any question, any concern — we're here. We're not hiding behind legal text.
- Email: contact@lufick.co
- Website: lufick.co
